Metro has long been a leader in the tele-services industry. Metro is nationally recognized at implementing and successfully managing a wide array of New Customer Acquisition, Retention & Reactivation, Lead Generation, Appointment Setting, and Research/Survey programs. Our ability to rapidly adapt to a wide range of client expectations is a hallmark of our representation. It's about People, Process and Technology!
As of January 2014, Metro has successfully served the business community for more than 38 years. With more than 100 years of combined contact center management experience at the leadership level, Metro consistently achieves our client's objectives.
As the marketplace continues to evolve and competitive fiscal pressures increase, our management teams have adapted and developed creative solutions for our clients to achieve their goals. As a result, some of the nation's biggest brands in verticals like Media, Communications, Consumer services and others continue to embrace our extensive experience, placing their trust in our ability to increase market share and retain valued subscribers.