Our exclusive outbound representation and integrated in-house support is where newspapers tap into a 40+ year track record of experience for building, training and managing productive call centers.

Our facilities use the latest in predictive dialing technology and maintain rigorous quality standards to ensure compliance with all applicable federal and state laws.

At every stage of the customer lifecycle, each household contact delivers added value. And to capture the changing demographic trends, Metro News supports several markets requiring multi-lingual agents. We cover all customer business stages: from acquisition to renewal, from cross-selling to audience surveys, and from technical support to receivables support. This information quickly translates into dominance and PREPAID leadership; and management reporting that becomes the knowledge that will maximize every news media's audience in the future.

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