Our exclusive outbound representation and integrated in-house support is the point at which media and broadband organizations tap into a 35-plus-year track record of expertise for building, training and managing productive contact centers.

Our facilities use the latest in predictive-dialing technology and maintain rigorous quality standards to ensure compliance with all applicable federal and state laws, including the Payment Card Industry (PCI) and Data Security Standard (DSS). We employ highly trained sales agents with industry-specific knowledge and experience to ensure the highest levels of customer communicaton, satisfaction and guaranteed conversions. And, to capture changing demographic trends and satisfy the specific needs of your marketplace, Metro News contracts multilingual agents from varying niches within the contact-center industry.

At every stage of the customer lifecycle, communication with each household delivers added value to our clients. We cover all business services from acquisition to retention , contracts (PLG) and prepayments, along with lead construction, data management and optimization. Let us demonstrate how customer contact translates into additional revenue.