"I have known and conducted business with Horace Southward for 25 years while working at three different newspapers ... in that length of time, I have developed a close working relationship and respect for him, Eric Southward and their Metro News Company. Their most outstanding qualities are intelligence, common sense, good business judgment, trustworthiness and honesty. All this plus their number one asset which is humility!

They have been a delight to work with and I'm sure other customers will offer the same story. I strongly recommend their services without any hesitation for others to use."

Larry Lindquist, Senior Vice President/Circulation, USA TODAY

"From my point of view, a call to Metro News is a call to excellence. I think anybody that works in this field understands that the quality of the room and the quality of your production is directly related to the management in the room and the quality of the company that you're dealing with and whether it's Horace or Eric, every time we pick up the phone we know we have a concerned party at the other end that's going to take care of our immediate needs and knows what to do to plan for tomorrow."

Vern Mallinen, Director/Consumer Acquisition, Denver Newspaper Agency

"The La Crosse Tribune and River Valley Newspaper Group have been using Metro News for about five years. Metro operates with a great deal of integrity. Any questions regarding order quality, billing, and requests for information have been worked out professionally and timely. I would very highly recommend Metro."

Nick Nicks, Circulation Director, La Crosse Tribune

"We have worked with Metro News for several years now and have always found them to be extremely productive for us. The quality of their sales is tremendous! We rarely (if ever) have any customer complaints. When we have, it was usually an internal issue on our end. Their customer service is first class! Thanks go out to Eric, Chris and staff for their integrity, service, and professionalism. We hope to continue our relationship for years to come!"

Todd Timmons, Circulation Director, Savannah Morning News

"After working with Metro News Service in several different markets, Metro News Service has demonstrated time and time again to be a partner of high moral standards and has proven to have top notch customer service."

Barry Berg, VP/Circulation, The Palm Beach Post

"The quality and integrity of Metro News Service speaks for itself. I have always been amazed at your ability to produce the volume of new business that you do on a consistent basis. Complaints from prospective subscribers were almost nonexistent, communication with my staff excellent and results beyond expectations.

It has always been a pleasure to work with you and your staff. Metro News Service should be considered the model for acquisition and retention calling."

Michael Boody, Circulation Director, Bakersfield Californian

"In two different markets and over countless campaigns, I've found Metro News Service to be consistent, reliable and responsive. They have supported both ongoing sales efforts and short-term targeted programs with a professional turn-key approach that gets results, and the kind of personal attention that inspires confidence."

David Kirkman, VP/Circulation, Richmond Times Dispatch

"I am writing to thank you and your staff for your efforts on behalf of The Baltimore Sun. It has now been a full year since we began doing business with Metro News Service. I have found both you and Chris to be professional at all times. I have appreciated the courteous manner with which your staff members have always responded to my calls and view that as the sign of a truly customer focused organization. Although The Sun has dramatically changed our approach to telemarketing this past year, Metro News has been patient and responsive to all of our needs and requests. You seem to have an understanding of our goals and the challenges that major metropolitan newspapers face each day. With your help, The Sun has successfully improved both order production and the quality of our telemarketing efforts."

Pat Leader, Circulation Sales Manager, The Baltimore Sun

"Metro News Service gives us the quantity and quality of business we're looking for, and they do it in a professional and surprisingly cost-effective way. I've dealt with several telemarketing firms over almost three decades in Circulation, and nobody else comes close."

Peter Palmersheim, Circulation Sales Manager, The News Tribune - Tacoma, WA

"If all you want to do is burn through your list of available telephone numbers, call anyone. If you want a thoughtful approach to growing your business then call Metro News. They take the time to learn your market and your business needs. They give expert analysis and partner with you every step of the way. Everyone involved at Metro News has a laser like focus on the customer. You won't be dissappointed!"

Paul Barbetta, VP/Circulation, Newsday